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Privacy Policy

Effective Date: 09/01/2026

Thank you for visiting italco.ae (“we”, “us”, “our”, “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Website or contact us through forms, email, or other means.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

a. Information You Provide Directly

When you contact us via our contact form, email, or phone, we may collect:

  • Name
  • Email address
  • Phone number
  • Message or inquiry details
    This information is provided voluntarily when you reach out for consultations, quotes, or general inquiries.

b. Automatically Collected Data

We may automatically collect information when you visit our Website, such as:

  • IP address
  • Browser type and device details
  • Page views and navigation behavior
    This is collected using cookies or similar technologies to help improve our Website’s performance and user experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide our services
  • To schedule consultations or site visits
  • To improve our Website and user experience
  • To send updates or information if you subscribe or request it
  • To comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data:

  • With your consent when you submit forms or contact us
  • To fulfill contractual obligations if you request our services
  • To comply with legal obligations under applicable UAE data protection laws

We take appropriate steps to ensure that your personal data is processed fairly and lawfully.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect certain information automatically.
Cookies help us:

  • Improve Website functionality
  • Understand how users interact with the Website

Most web browsers automatically accept cookies, but you can disable cookies through your browser settings if preferred.

5. How We Protect Your Data

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example:

  • Contact form submissions may be retained to respond to your request
  • Log data and analytics may be stored for performance and security purposes

7. Your Rights

Depending on your location and applicable law, you may have rights over your personal data, including:

  • Access: Request a copy of your personal data we hold
  • Correction: Ask us to correct inaccurate or incomplete data
  • Deletion: Request deletion of your data where permitted
  • Objection: Object to certain processing activities

To exercise your rights, please contact us using the details below.

8. Third‑Party Services

Our Website may include links to third‑party services, analytics, or social media platforms. We are not responsible for the privacy practices of these external sites. Review their policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Effective Date.” Continued use of the Website after changes constitutes acceptance.